My Flights Portal, Inc. is a self-operated, independent Online Travel Agency (OTA) based in New York, United States. We operate MyFlightsPortal.com, a flight booking platform designed to help travelers search, compare, and book air tickets with clear information, secure checkout, and dependable support.

Our company focuses on one core service: flight booking facilitation—from showing available itineraries and fare options to supporting customers before and after ticket issuance.

Our Business & What We Do

My Flights Portal provides a digital booking experience that allows customers to:

Search and compare flight options across routes, airlines, and travel dates
Review available fare types and key restrictions (where provided by suppliers)
Complete reservations through a secure checkout flow
Receive e-ticket details once issuance is completed
Get assistance with post-booking needs such as changes, cancellations, schedule updates, and general travel queries (subject to airline fare rules and supplier policies)

We aim to make booking decisions easier by presenting relevant booking details and supporting customers with professional assistance when needed.

Real-Time Fares & Availability

Fares and availability displayed on MyFlightsPortal.com are retrieved in real time via our supplier API from live inventory systems. Because airline pricing and seat availability change continuously, displayed prices may change until ticketing is completed. Final pricing and availability are confirmed at the time of issuance.

Ticketing & Issuance (Consolidators / Ticketing Partners)

My Flights Portal acts as an independent intermediary between the traveler and the airline/supplier. Ticket issuance may be fulfilled through our airline consolidators and ticketing partners. Ticket issuance is typically subject to:

Real-time fare and seat availability
Payment authorization and verification checks (when required)
Supplier/airline acceptance of the booking

A reservation is considered confirmed only after e-ticket issuance and delivery of the e-ticket number(s) to the customer’s email address provided at checkout.

Our Role & Airline Responsibility

My Flights Portal is an independent OTA and is not owned, operated, sponsored, endorsed, or controlled by any airline. Airline names, logos, and trademarks are the property of their respective owners and are used only for identification purposes.

Airlines are responsible for:

Flight operations and schedules
Aircraft changes, delays, cancellations, and re-accommodation decisions
Baggage allowances, fees, and enforcement
Airport policies, check-in requirements, and travel documentation rules
Fare rule enforcement and refund eligibility determination

We support customers in understanding and processing requests as permitted, but final decisions remain with the airline and applicable suppliers.

Security & PCI Compliance

We take payment security and customer data protection seriously. Our environment follows PCI-focused security practices and is supported by external scanning and validation activities. Our PCI compliance efforts include validation by our Approved Scanning Vendor (ASV), Backbone Security, Inc., to help maintain secure systems and ongoing vulnerability monitoring.

Customer Support Operations

To provide extended coverage and timely assistance, our call center operations are handled by Sky Rebate Travels Pvt Ltd (www.skyrebate.com) under strict, secure, and controlled operational guidelines. Customer interactions and support processes are managed to align with our service standards, privacy expectations, and security requirements.

We provide support through phone, email, and live chat to assist travelers during booking and after purchase.

Commitment to Transparency & Service

We prioritize a transparent, policy-driven booking process. This includes:

Clear disclosure that pricing is dynamic until ticket issuance
Transparent explanation of fare restrictions and change/cancellation conditions
Documentation of ticketing status and confirmation delivery
Consistent customer support practices and security controls
Public access to key policies, including Terms & Conditions, Privacy Policy, Refund Policy, Change/Cancellation Policy, and Baggage Policy

Our goal is to deliver a booking experience that is easy to understand, compliant, and supported by professional service.

Contact

Customer Support:+1-855-738-4269
After-Sales Support:1-844-978-2001
Email: Support@myflightsportal.com
Live Chat: Available on our website